OIT Services Status

All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.

Accounts & Accesses Operational

UA Blackboard Learn Operational

90 days ago

99.98 % uptime

Today

UA Blackboard Learn Web Application Operational

90 days ago

99.98 % uptime

Today

UA Blackboard Learn SIS Integration Operational

Banner Operational

90 days ago

99.61 % uptime

Today

Banner Admin Modules Operational

90 days ago

100.0 % uptime

Today

UAOnline Operational

Banner 9 Operational

90 days ago

99.23 % uptime

Today

UA Google Apps Operational

Google Apps Single Sign On Operational

Google Apps Gmail Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Google Apps Docs Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Google Apps Sites Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Apps Classroom Operational

Google Apps Talk Operational

Google Apps Voice Operational

Alaska.edu website Operational

Alaska.edu Edit Server Operational

Alaska.edu Frontends Operational

UAF.edu website Operational

UAF.edu Edit Server Operational

UAF.edu Frontends Operational

Software Licensing Operational

keys.alaska.edu Operational

Matlab Network License Operational

ERDAS Licensing Operational

SPSS Licensing Operational

ArcGIS Licensing Operational

Zoom Operational

Zoom Phone Operational

Zoom Meetings Operational

Zoom Chat Operational

Zoom Meeting Telephony Services Operational

Zoom Web Portal Operational

Zoom Cloud Recording Operational

Zoom Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Download Center Operational

Zoom REST API Operational

UA Network Connectivity Operational

90 days ago

99.98 % uptime

Today

UAF Campus Connectivity Operational

90 days ago

99.97 % uptime

Today

Statewide Network Connectivity Operational

90 days ago

100.0 % uptime

Today

UAF/SW VPN Operational

90 days ago

100.0 % uptime

Today

UAF Wireless Operational

90 days ago

99.97 % uptime

Today

UAF/SW File Servers Operational

90 days ago

100.0 % uptime

Today

ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW Operational

90 days ago

99.94 % uptime

Today

VDI - Virtual Desktop Infrastructure Operational

90 days ago

100.0 % uptime

Today

Other IT Services Operational

Banner Cloud Operational

Banner App Nav Operational

Banner 8 Self Service (UAOnline) Operational

Banner Admin (Banner 9) Operational

Employee Self Service Operational

Faculty Self Service Operational

Finance Self Service Operational

General Events Management Self Service Operational

General Self Service Operational

Student Registration Self Service Operational

Student Self Service Operational

Banner Workflow Operational

Automic Operational

Banner Event Publisher Operational

EIS Operational

Evisions MAPS Operational

Jasper Reports Operational

SSB 8 Operational

Degree Works Operational

Degree Works (UAA) Operational

Degree Works Composer (UAA) Operational

Degree Works Controller (UAA) Operational

Degree Works DWTE (UAA) Operational

Degree Works Responsive Dashboard (UAA) Operational

Degree Works Scribe (UAA) Operational

Degree Works Transit (UAA) Operational

Degree Works (UAF) Operational

Degree Works Composer (UAF) Operational

Degree Works Controller (UAF) Operational

Degree Works DWTE (UAF) Operational

Degree Works Responsive Dashboard (UAF) Operational

Degree Works Scribe (UAF) Operational

Degree Works Transit (UAF) Operational

Degree Works (UAS) Operational

Degree Works Composer (UAS) Operational

Degree Works Controller (UAS) Operational

Degree Works DWTE (UAS) Operational

Degree Works Responsive Dashboard (UAS) Operational

Degree Works Scribe (UAS) Operational

Degree Works Transit (UAS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ELMO Update May 9, 2024 08:00-09:00 AKDT

UA ELMO will be unavailable while technicians update elmo.alaska.edu to the latest release.
Posted on May 01, 2024 - 10:53 AKDT

PROD Banner Upgrades May 11, 2024 06:00-12:00 AKDT

PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied:
-Banner Admin Common 9.3.34.1.2, 9.3.34.0.13
-Banner Finance 9.3.30.0.5, 8.19
-Banner Financial Aid 9.3.42.0.2, 8.48.1.1, 8.48.1
-Banner General 8.19, 8.18.0.3
Posted on May 01, 2024 - 10:52 AKDT

System Metrics Month Week Day

UA Learn Activity

Fetching

UA Learn Active Users

Fetching

Past Incidents

May 3, 2024

No incidents reported today.

May 2, 2024

Portland Core Router Upgrades

Completed - The scheduled maintenance has been completed.
May 2, 22:00 AKDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 AKDT

Scheduled - No loss of connectivity is expected, some traffic slowness may occur, but is not expected. OIT Engineers will be on-site in Portland to perform router upgrades in anticipation of activation of our new 40Gbps circuits. Traffic will be re-routed through a different path while upgrades are performed.
May 1, 10:27 AKDT

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Internet Network Issues

Resolved - This incident has been resolved.
Apr 26, 13:05 AKDT

Monitoring - After ACS's emergency maintenance our network has been operational with no interruptions. We'll continue monitoring the stability of our connection throughout the day.
Apr 25, 11:55 AKDT

Update - ACS is still working on solving the network path issue. We are still getting reports of the internet still being affected. Users may experience slowness and drops when using the internet.
Apr 24, 09:35 AKDT

Identified - ACS will be performing emergency maintenance this evening from 10pm to 1am. During this time services such as Google and Microsoft may be impacted and temporarily become unavailable. It is expected for unavailability to be in short bursts and not down for the entire window.
Apr 23, 16:12 AKDT

Investigating - There is currently an outage with the Fairbanks to Seattle internet network path which ACS is investigating. We may experience some internet slowness or network drops as a different route is being switched over too. Departments such as RCS and ASF who use internet2 may experience more of an impact. We thank you for your patience and apologize for the inconveniences.
Apr 23, 13:58 AKDT

Apr 25, 2024

Update UA SSO Identity Provider

Completed - The scheduled maintenance has been completed.
Apr 25, 13:00 AKDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:10 AKDT

Scheduled - No services will be disrupted while we update the Identity Provider software on the production node, but some SSO sessions may require reauthentication following this maintenance.
Apr 25, 12:05 AKDT

ELMO Outage

Resolved - This incident has been resolved.
Apr 25, 09:15 AKDT

Monitoring - ELMO is now operational and stable, but we'll continue to monitor the service overnight. Thank you for your patience and have a good night.
Apr 24, 17:10 AKDT

Investigating - We are getting reports that when trying to login to elmo.alaska.edu users are getting a software error. We are currently investigating and thank you for your patience.

As a workaround, elmo.uas.alaska.edu is available for password management.
Apr 24, 13:17 AKDT

Apr 24, 2024

Apr 23, 2024

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

PROD Banner Upgrades

Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 AKDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 22:00 AKDT

Scheduled - PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied:

Set 1-202402 and Set 1-202403 (FA only)
-Database upgrade - 9.32.1, 9.32.1.1, 9.33, 9.33.0.1, 9.33.1
-Banner Access Management - 9.3.25.0.4, 9.3.25.1.1
-Accounts Receivable - 8.11.1, 8.11.2, 8.12, 8.12.2, 9.3.25.1.2, 9.3.25.2.1, 9.3.25.3.1, 9.3.25.4
-Admin Common - 9.3.33.0.8, 9.3.33.1.1
-Application Navigator - 3.13
-Banner Admin Business Process API - 9.3.33.1.4, 9.3.34.0.4
-Banner Communication Management - 9.13
-Employee SSB - 9.24.0.1, 9.24.0.2, 9.24.1, 9.24.1.1, 9.25, 9.25.1, 9.25.1.1
-Ethos API - 9.3.30.0.2, 9.3.30.0.3
-Extensibility - 9.15
-Faculty SSB - 9.22.1, 9.23
-Finance - 8.18, 8.18.0.1
-Finance SSB - 9.6.0.1, 9.7
-Financial Aid - 8.48, 9.3.41
-General - 8.17.1, 8.17.2, 8.18, 8.18.0.1, 9.3.29.0.5
-General Event Management SSB - 9.17
-General SSB - 9.15.1, 9.16, 9.16.1, 9.16.2
-HR & Payroll - 8.24.1.1, 8.25, 8.25.0.1, 9.3.29.0.4
-Integration API - 9.31.1, 9.31.2, 9.32, 9.32.1
-Position Control - 8.24.0.1, 8.24.0.2, 8.25, 9.3.22.1.3, 9.3.23.0.2
-Student - 8.28.1, 8.28.2, 8.29, 8.29.1, 8.29.1.1, 8.29.2, 9.3.31.1.1, 9.3.32.0.8, 9.3.32.1, 9.32.2
-Student API - 9.31.1, 9.31.2, 9.32, 9.32.2, 9.3.32.0.1, 9.32.1
-Student Registration SSB - 9.30, 9.30.0.1
-Student SSB - 9.24.2, 9.25, 9.25.1, 9.25.2
Feb 14, 11:24 AKST

Apr 19, 2024

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