All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses ? Operational
DUO Operational
90 days ago
99.94 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
99.93 % uptime
Today
Duo Admin Panel Operational
90 days ago
99.92 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
99.91 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
99.94 % uptime
Today
UA Blackboard Learn Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
100.0 % uptime
Today
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Google Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
100.0 % uptime
Today
UAF Campus Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Statewide Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN ? Operational
90 days ago
100.0 % uptime
Today
UAF Wireless ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW File Servers ? Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW ? Operational
90 days ago
99.92 % uptime
Today
VDI - Virtual Desktop Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Other IT Services ? Operational
UAF Canvas ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Beyond Trust Remote Support Updates for NTS Service Desk Apr 7, 2025 20:00-22:00 AKDT

The Nanook Technology Services - Service Desk will be upgrading the remote desktop appliance we use to assist customers with their devices. While Beyond Trust Remote Support will be unavailable during the upgrade, it will be outside of Service Desk operating hours.
Posted on Mar 28, 2025 - 15:35 AKDT
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Apr 1, 2025

No incidents reported today.

Mar 31, 2025
UAOnline Partial Outage
Resolved - The UAS Information Systems and OIT Platforms, Applications, and Web Services teams have resolved the issue with UAOnline and other UA Authenticator services. Thank you for your patience during the resolution of this issue.
Mar 31, 17:05 AKDT
Monitoring - The UAS Information Systems and OIT Platforms, Applications, and Web Services teams have identified the issue and implemented a fix. UAOnline and other UA Authenticator services are being monitored for stability. Thank you for your patience during the resolution of this issue. Please expect an update at 5:00pm today.
Mar 31, 14:34 AKDT
Update - The UAS Information Systems and OIT Platforms, Applications, and Web Services teams are continuing their work to put a fix in place. Thank you for your patience during the resolution of this issue. You can expect regular updates at 3-hour intervals.
Mar 31, 11:19 AKDT
Identified - The OIT Identity and Access Management and UAS Information Systems teams have identified the issue and are working to resolve it. Thank you for your patience during the resolution of this issue. You can expect updates as progress is made, and regularly at 3-hour intervals.
Mar 31, 08:57 AKDT
Investigating - We have received reports that UAOnline is currently experiencing issues, and some users may be erroneously receiving a "bad username/password, account unavailable" error when attempting to log in. The OIT Identity and Access Management team is currently investigating, and we will be making updates at 3-hour intervals.

Thank you for your patience during the resolution of this issue!
Mar 31, 08:13 AKDT
Alertus Server Upgrade/Reconfiguration
Completed - The scheduled maintenance has been completed.
Mar 31, 08:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:45 AKDT
Scheduled - The Alertus server will be reconfigured to better handle the current processing load. During the activity the Alertus wall beacons, desktop clients, and panic buttons will appear offline a few times.
Jan 29, 11:10 AKST
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Beyond Trust Remote Support Appliance Update for NTS Service Desk
Completed - The scheduled maintenance has been completed.
Mar 18, 22:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 AKDT
Scheduled - The Nanook Technology Services - Service Desk will be upgrading the remote desktop appliance we use to assist customers with their devices. While Beyond Trust Remote Support will be unavailable during the upgrade, it will be outside of Service Desk operating hours.
Mar 12, 11:05 AKDT
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