UAOnline Employee Self-Service Partial Outage

Incident Report for NTS and OIT System

Resolved

Service is restored.
Posted Mar 20, 2026 - 10:14 AKDT

Update

We are continuing to monitor for any further issues.
Posted Mar 20, 2026 - 10:12 AKDT

Monitoring

Vendor identified the issue, restarted the affected service, and function was restored. We are currently monitoring for any further issues.
Posted Mar 20, 2026 - 10:09 AKDT

Identified

We have received reports that the UAOnline Self-Service/Employee Dashboard is currently experiencing issues. The OIT EAS team is aware and has identified the cause to be related to resource issues on the vendor's side; they have started a ticket with the vendor. We will be making updates at 1-hour intervals as they work towards a fix.

Thank you for your patience during the resolution of this issue!
Posted Mar 20, 2026 - 09:06 AKDT
This incident affected: Banner (UAOnline).
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